FAQ
frequently asked questions
General Questions
Trinity Distributing specializes in distributing high-quality roofing and solar products for residential and commercial projects. We source directly from reputable manufacturers and deliver materials efficiently to local job sites.
We are conveniently located to serve local projects effectively. Please visit our Contact Us page for detailed directions or call us directly for assistance.
Trinity Distributing was founded in 2024 with the mission to streamline the supply chain of roofing and solar materials by offering direct-to-job-site delivery and excellent customer service.
Our typical customers include roofing contractors, solar installers, builders, and developers working on residential or commercial construction projects.
While we primarily work with licensed contractors and builders, we are happy to speak with homeowners who are managing their own projects and connect them with certified installers.
We prioritize on-time delivery, product quality, and responsive customer service. Our local delivery model and deep industry relationships ensure you get what you need, when you need it.
We maintain strong partnerships with trusted manufacturers but remain an independent distributor, which allows us to offer a curated selection of top-tier products tailored to your project needs.
for products & services
We provide Metal Roofing, Concrete Tile Roofing, and Gutter Guards—each designed for long-term performance, weather resistance, and energy efficiency.
Yes. Many of our products are available in custom sizes, finishes, and colors. Please contact us with your specifications, and we’ll coordinate with the manufacturer to meet your needs.
We do both. For high-demand items, we maintain inventory for faster delivery. Custom or specialty products are ordered based on project needs to ensure precision and reduce waste.
We partner with industry-leading solar manufacturers to bring you reliable panels, microinverters, racking systems, and energy storage solutions. Specific brands vary by availability and project requirements.
Yes. All materials we distribute meet or exceed state and local building codes, including Title 24 compliance for energy efficiency in California.
Absolutely. We scale with your needs—from residential reroofs to multi-building commercial solar and roofing projects. Our logistics team ensures consistent supply and timely delivery.
We offer premium Metal Roofing, Concrete Tile Roofing, and protective Gutter Guards. Our products are selected for durability, aesthetics, and reliability to meet both residential and commercial standards.
Yes, Trinity Distributing offers advanced solar energy products including solar panels, inverters, and battery storage solutions, all designed to help customers achieve energy independence and sustainability.
Absolutely. Our efficient logistics ensure timely and precise delivery directly to your job site, helping you stay on schedule and minimize downtime.
Ask any question(s) …
Ordering and Quotes
You can easily request a quote by visiting our Get a Quote page and filling out the brief form, or simply give us a call. Our responsive team will get back to you promptly with detailed pricing and delivery information.
To provide an accurate quote, please include details such as project type (residential or commercial), product preferences, quantity needed, and desired delivery date.
In most cases, we recommend requesting a quote to ensure accurate pricing and availability. However, repeat customers with established accounts may place direct orders through our sales team.
We aim to respond to all quote requests within one business day. For more complex or custom orders, please allow up to 48 hours for detailed pricing.
Yes. We offer competitive pricing and volume discounts for large orders. Please include estimated quantities when submitting your quote request.
Once your request is received, a team member will review the details and contact you to confirm your project requirements, provide pricing, and coordinate delivery logistics.
If your order has not yet shipped, we can often accommodate changes. Contact us as soon as possible if you need to update product types, quantities, or delivery instructions.
Payment and Policies
We accept major credit cards, checks, and electronic bank transfers. Payment terms and financing options may also be available upon request.
Yes, we provide clear return policies depending on the products and conditions. Please review our Terms and Conditions page or contact us directly for detailed information about returns and exchanges.
Support and Contact
Our dedicated customer support team is available Monday through Friday, from 8:00 AM to 5:00 PM local time. We are here to assist you with any inquiries or support needs.
For immediate assistance, please call us at the phone number listed on our Contact Us page. You can also send us an email, and we’ll respond as quickly as possible.
Additional Resources
Trinity Distributing specializes in distribution and delivery. While we don’t offer direct installation services, we can recommend reputable local installers and contractors for your convenience.
Yes, detailed product specifications, datasheets, and other technical documents are available on each respective product page of our website.
